Why should you be surprised…
28th November 2012
Let the clients know about costs in advance as much as possible - It is understandable why clients are not always entirely satisfied when solicitors charge by the hour
Happy birthday to Berlad Graham
17th October 2012
In just one year we’ve acted for 128 clients. The fourth video is the most amusing. Why? Because we provide only expert legal advice and exceptional customer service!
Video is a great way to engage with your customers!
20th September 2012
People will often feel they know you better because they’ve seen you on video - they loved the personal touch - Video needs to engage and inform, but be real, open and honest.
A new breed of law firm will take over the legal market
7th September 2012
The economic climate has very little to do with the numbers of firms failing - We've created a new model at Berlad Graham - by the beginning of August 2012 we went over the 100 new clients target
Berlad Graham is not afraid of the Co-op
23rd August 2012
law has always been, but very openly now, a service to a customer - what is more important is knowing what your clients want - Aim for a very high level of customer service and the Co-op won't impact on you.
Peace of mind in their most difficult time
29th May 2012
Anyone can buy a Will from a high street shop, but will it record what you actually want. This is the kind of risk you run by not placing the creation of your Will into the hands of the experts, us! Find your peace of mind, and their's, talk to Liora now
A very big thank you to those who looked and commented on our website
13th May 2012
A very big thank you to those who looked and commented on our website “I can’t fault it!” “I like the style of the website.” “…the website is very good
David Kosky joins berlad graham llp
2nd May 2012
berlad graham llp is very proud to announce that David Kosky is to join the team as a Consultant. David is a Solicitor and set up his own highly successful practice in Harrow.
Doing it the ‘exceptional customer service’ way at Berlad Graham LLP
20th March 2012
Berlad Graham is innovative, we challenge the traditional law firm attitude towards 'service‘ and deliver what service 'should’ look like, constantly looking for improvements. You don’t get much smarter than Berlad Graham LLP. That's the Berlad Graham way!
Do you provide exceptional Customer service? Berlad Graham does
19th March 2012
What do customers usually complain about. “She’s always got an excuse for yet another delay.