Case Study Berlad Graham LLP
8th January 2013
Berlad Graham’s whole philosophy can be summed up in two sentences: We only provide to our clients Consultant Solicitors who are real experts in their field. We only provide exceptional customer service.
Cloud with a silver lining or Silver lining with a cloud?
24th December 2012
You might think this an odd thing for a law firm to place on its website but it can make the difference in how your solicitor views your case, how they conduct matters and, therefore, how much you end up paying. You bring your ‘cloud’ to your solicitor and he or she can view it in two ways A cloud with a silver lining – a challenge A silver lining with a cloud – a problem Again, you might think this would be better placed on a ‘positive thought’ website but the way your solicitor reacts to your issue can mean the difference between a prolonged, costly battle or a quick, appropriate, resolution which allows you to reduce your costs and move on with your life.
Are free consultations “really” in the client’s best interest?
10th December 2012
Many Firms offer potential clients “a free consultation meeting” as part of their marketing regime. At Berlad Graham LLP we do not consider this to be a requirement of our general practice.
Why should you be surprised…
28th November 2012
Let the clients know about costs in advance as much as possible - It is understandable why clients are not always entirely satisfied when solicitors charge by the hour
Happy birthday to Berlad Graham
17th October 2012
In just one year we’ve acted for 128 clients. The fourth video is the most amusing. Why? Because we provide only expert legal advice and exceptional customer service!
Video is a great way to engage with your customers!
20th September 2012
People will often feel they know you better because they’ve seen you on video - they loved the personal touch - Video needs to engage and inform, but be real, open and honest.
A new breed of law firm will take over the legal market
7th September 2012
The economic climate has very little to do with the numbers of firms failing - We've created a new model at Berlad Graham - by the beginning of August 2012 we went over the 100 new clients target
Berlad Graham is not afraid of the Co-op
23rd August 2012
law has always been, but very openly now, a service to a customer - what is more important is knowing what your clients want - Aim for a very high level of customer service and the Co-op won't impact on you.
Peace of mind in their most difficult time
29th May 2012
Anyone can buy a Will from a high street shop, but will it record what you actually want. This is the kind of risk you run by not placing the creation of your Will into the hands of the experts, us! Find your peace of mind, and their's, talk to Liora now
A very big thank you to those who looked and commented on our website
13th May 2012
A very big thank you to those who looked and commented on our website “I can’t fault it!” “I like the style of the website.” “…the website is very good